Shipping Policy

How fast can I get my order? 
Orders will be shipped on average from 1-2 business days (barring holidays) after the order is placed. We generally ship UPS Ground or FecEx Ground domestically and will send you a tracking number.

FREE Domestic Shipping-  We offer free domestic shipping on all orders above $100. It takes approximately 2 to 8 business days from the date it was shipped for your order to arrive, depending on where you live in the United States.  Therefore, depending on where you are located, you can get your order within 4 to 10 business days after placing an order (considering handling and shipping). 

How much does shipping cost? 
FREE domestic standard shipping for all orders over $100!  

Do you ship internationally? 
Not at this time.

How can I track my order? 
You will receive an email with all your tracking and order information. Email us at hello@victoriabrighthome.com at any time if you have questions or concerns.

How do I change, modify, or cancel an order? 
If you must cancel, change or modify your order, please contact us immediately through email at hello@victoriabrighthome.com. A member of our team must confirm all changes or cancellations. This ensures that we are all on the same page, and your order has not gone to production or has shipped already.

PLEASE NOTE: 
Orders that have been shipped already will have to follow the same rules as returns in our returns and refunds policy.

How do I contact customer service? 
Please feel free to contact us at hello@victoriabrighthome.com.